At Elite Dent LLC ("Elite Dent," "we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Vehicle information (year, make, model, VIN, photos of damage, etc.)

• Insurance claim information (when applicable)

• Appointment requests

• Vehicle GPS Location

• Any information submitted through contact forms, estimate requests, text messages, phone calls, or email correspondence

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referring websites

• General geographic location

• Cookies and similar tracking technologies

How We Use Your Information

We may use your information to:

• Respond to inquiries and estimate requests

• Schedule appointments

• Perform paintless dent repair services

• Communicate regarding your vehicle or appointment

• Process insurance-related requests

• Improve our website and customer experience

• Send appointment reminders and service updates

• Respond to customer service requests

• Maintain business records

• Protect against fraud or unauthorized activity

• Comply with applicable laws

Vehicle Photos

Customers may submit photographs of vehicle damage to receive repair estimates.

These photos are used solely for:

• Preparing estimates

• Documenting repairs

• Communicating with customers

• Insurance documentation (when applicable)

We will not publicly display identifiable customer vehicle photos without permission.

Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember user preferences

• Enhance user experience

Most web browsers allow you to disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers to help operate our business, including services such as:

• Website hosting

• Online scheduling

• Customer relationship management (CRM)

• Email communications

• Payment processing

• Analytics services (such as Google Analytics)

• Advertising platforms (such as Google Ads and Meta Ads)

These providers may have access only to the information necessary to perform services on our behalf.

Sharing Information

We do not sell your personal information.

We may share your information only when necessary to:

• Complete requested services

• Process insurance claims

• Work with vendors or service providers

• Comply with legal obligations

• Protect our legal rights

• Respond to lawful requests from government authorities

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Meet legal obligations

• Resolve disputes

• Enforce our agreements

• Maintain business records

Your Choices

You may request to:

• Access the personal information we maintain about you

• Correct inaccurate information

• Request deletion of your information, where permitted by law

• Opt out of promotional communications

Please note that certain information may need to be retained for legal, tax, warranty, insurance, or business recordkeeping purposes.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Elite Dent LLC

Email: elitepdrkc@gmail.com

Phone: 303.859.3368

Business Address: 7805 Frontage Rd, Overland Park, KS 66204

Your Consent

By using our website, submitting information, or requesting our services, you consent to the collection and use of information as described in this Privacy Policy.